Defective Products

If, within 3 months after delivery of a product to you, you find that the product is defective/faulty, unsuitable for the purpose generally intended, or not legal or reasonably durable.

Should the product subsequently be found to be defective, you are entitled to either – (a) be fully refunded, or (b) have the product repaired or replaced at SAINT&SUMMER expense.

The decision between repairing or replacing will be that of SAINT&SUMMER’s depending on availability and other relevant circumstances.

Please note: the following are examples of things which will NOT be regarded as defects and will NOT entitle you to any repair, replacement or refund under the general warranty above: faults resulting from normal wear and tear; damage arising from incorrect usage of the product.

If you have purchased through one of our stockists and your item is defective please follow the below return procedure.

When arranging a return of a defective product to SAINT&SUMMER, please email a photograph of the defective item to returns@saintandsummer.co.za. You will be advised whether the product will be repaired or replaced. SAINT&SUMMER will be liable for the delivery charges if the product has been found to be defective. Collection will cost R69.00 and redelivery will cost R69.00.