How does payment work ?
You can pay using either your debit or credit card. All payments are done securely through PayFast – www.payfast.co.za
I am battling to order via the website, what do I do?
You can email firstname.lastname@example.org with your desired style code, size, physical address and contact number and we will email you an invoice. Once we have received payment, we will dispatch your order.
What warranty do the shoes come with?
There is a 3 month warranty on all shoes. Click here to view our Returns/Warranty Policy.
Can I return my order?
Yes, you have 14 days in which to return any product you are not satisfied with to obtain a credit note. We do not accept returns or exchanges on sale items. Click here to view our Returns/Exchange Policy.
Can I exchange my order?
Yes, you have 14 days in which to return any product you are not satisfied with to obtain a product exchange. We do not accept returns or exchanges on sale items. Click here to view our Returns/Exchange Policy.
How do I use my coupon/ voucher code?
Voucher/ Coupon codes can be entered as part of the checkout process. Enter your voucher number into the “Voucher Code” field and click the “Redeem” button.
How do I ensure I order the right size?
We have a sizing guide which will help you to determine what your European shoe size is. Click here to view.
How do I care for my shoes?
Your shoes will last longer the better you treat them. Certain foot lotions and body creams can cause additional deterioration to your shoes. Please be reasonable about the wear and tear of your shoes. Please avoid excessive use on the dance floor.
Please make sure to undo the buckle when you are removing and putting the shoes on. If you simply pull the ankle strap on and off rather than undoing the buckle, the buckle will eventually break.
To clean, use a soft cloth and warm water. Do not use harsh chemicals or cleaning products. Be extra careful when cleaning the beads or natural woven fabrics. Ensure you store your SAINT&SUMMER shoes correctly. Do not store in direct sunlight or damp, dark cupboards.